Deakin University Case Study

K. J. Ross & Associates (KJ Ross) was engaged to test the performance of Deakin’s business critical Learning Management System (LMS). Download the PDF version of the case study here.

PROJECT OVERVIEW

K. J. Ross & Associates (KJ Ross) was initially engaged to test the performance of Deakin’s business critical Learning Management System (LMS). After reviewing the results, KJ Ross was additionally engaged to test the performance of the business critical LMS integrated synchronous communications tool, eLive. Initially the proposal was to test the LMS and the integrated synchronous communications tool hosted in an offshore cloud only, however after preliminary performance results were reviewed, testing against a locally hosted version was also completed. KJ Ross completed both onshore and offshore testing using the following tools:

  • HP Load Runner 9.5 and 11.0
  • Micro Focus Silk Performer
  • HP Quick Test Professional

Since there were no suitable protocols in the existing load test tools, timeframes/budget and because of lack of support from the developers Deakin’s existing load testing tools were not viable to be used with the integrated synchronous communications tool. However KJ Ross was able to use Deakin’s QTP licenses to generate load on the system and then the test team manually tested the performance of the system under expected load. This was a quick solution that gave the business an idea on how the application would behave. As a result of the above testing Deakin University decided to host the LMS and the integrated synchronous communications tool locally from their own data centre.

SOLUTION

For the LMS product, KJ Ross performance tested the offshore and onshore hosted LMS product with the HP Load Runner tool. For the integrated synchronous communications tool, HPLoad Runner protocols limited the testing available. To overcome this limitation, KJ Ross partnered with Micro Focus to conduct a POC for the integrated synchronous commutations tool product. Ultimately Micro Focus Silk Performer and HP Quick Test Professional were used successfully to test the integrated synchronous communications tool.

For the key outcomes, please download the PDF version of the case study here.